Roy Wilten patiently worked with us to find our perfect large pony. While the pony was only four, you could see the quality of the movement and jump from the first video. I was new to importing, so Roy worked with me and answered my (numerous!) questions in a candid manner. My eleven year old daughter has been able to ride him and is enjoying the process of turning a green pony into a star. We would absolutely work with Roy in the future and hope to do so!